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<title>Bug Reporting - Debugging with GDB</title>
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<a name="Bug-Reporting"></a>
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<p>
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Previous: <a rel="previous" accesskey="p" href="Bug-Criteria.html#Bug-Criteria">Bug Criteria</a>,
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Up: <a rel="up" accesskey="u" href="GDB-Bugs.html#GDB-Bugs">GDB Bugs</a>
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</div>
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<h3 class="section">31.2 How to Report Bugs</h3>
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<p><a name="index-bug-reports-3176"></a><a name="index-g_t_0040value_007bGDBN_007d-bugs_002c-reporting-3177"></a>
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A number of companies and individuals offer support for <span class="sc">gnu</span> products.
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If you obtained <span class="sc">gdb</span> from a support organization, we recommend you
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contact that organization first.
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<p>You can find contact information for many support companies and
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individuals in the file <samp><span class="file">etc/SERVICE</span></samp> in the <span class="sc">gnu</span> Emacs
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distribution.
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<!-- should add a web page ref... -->
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<p>In any event, we also recommend that you submit bug reports for
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<span class="sc">gdb</span> to <a href="https://bugs.linaro.org/">https://bugs.linaro.org/</a>.
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<p>The fundamental principle of reporting bugs usefully is this:
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<strong>report all the facts</strong>. If you are not sure whether to state a
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fact or leave it out, state it!
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<p>Often people omit facts because they think they know what causes the
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problem and assume that some details do not matter. Thus, you might
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assume that the name of the variable you use in an example does not matter.
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Well, probably it does not, but one cannot be sure. Perhaps the bug is a
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stray memory reference which happens to fetch from the location where that
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name is stored in memory; perhaps, if the name were different, the contents
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of that location would fool the debugger into doing the right thing despite
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the bug. Play it safe and give a specific, complete example. That is the
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easiest thing for you to do, and the most helpful.
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<p>Keep in mind that the purpose of a bug report is to enable us to fix the
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bug. It may be that the bug has been reported previously, but neither
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you nor we can know that unless your bug report is complete and
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self-contained.
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<p>Sometimes people give a few sketchy facts and ask, “Does this ring a
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bell?” Those bug reports are useless, and we urge everyone to
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<em>refuse to respond to them</em> except to chide the sender to report
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bugs properly.
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<p>To enable us to fix the bug, you should include all these things:
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<ul>
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<li>The version of <span class="sc">gdb</span>. <span class="sc">gdb</span> announces it if you start
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with no arguments; you can also print it at any time using <code>show
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version</code>.
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<p>Without this, we will not know whether there is any point in looking for
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the bug in the current version of <span class="sc">gdb</span>.
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<li>The type of machine you are using, and the operating system name and
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version number.
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<li>The details of the <span class="sc">gdb</span> build-time configuration.
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<span class="sc">gdb</span> shows these details if you invoke it with the
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<samp><span class="option">--configuration</span></samp> command-line option, or if you type
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<code>show configuration</code> at <span class="sc">gdb</span>'s prompt.
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<li>What compiler (and its version) was used to compile <span class="sc">gdb</span>—e.g.
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“gcc–2.8.1”.
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<li>What compiler (and its version) was used to compile the program you are
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debugging—e.g. “gcc–2.8.1”, or “HP92453-01 A.10.32.03 HP
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C Compiler”. For <span class="sc">gcc</span>, you can say <kbd>gcc --version</kbd>
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to get this information; for other compilers, see the documentation for
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those compilers.
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<li>The command arguments you gave the compiler to compile your example and
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observe the bug. For example, did you use ‘<samp><span class="samp">-O</span></samp>’? To guarantee
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you will not omit something important, list them all. A copy of the
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Makefile (or the output from make) is sufficient.
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<p>If we were to try to guess the arguments, we would probably guess wrong
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and then we might not encounter the bug.
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<li>A complete input script, and all necessary source files, that will
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reproduce the bug.
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<li>A description of what behavior you observe that you believe is
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incorrect. For example, “It gets a fatal signal.”
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<p>Of course, if the bug is that <span class="sc">gdb</span> gets a fatal signal, then we
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will certainly notice it. But if the bug is incorrect output, we might
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not notice unless it is glaringly wrong. You might as well not give us
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a chance to make a mistake.
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<p>Even if the problem you experience is a fatal signal, you should still
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say so explicitly. Suppose something strange is going on, such as, your
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copy of <span class="sc">gdb</span> is out of synch, or you have encountered a bug in
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the C library on your system. (This has happened!) Your copy might
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crash and ours would not. If you told us to expect a crash, then when
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ours fails to crash, we would know that the bug was not happening for
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us. If you had not told us to expect a crash, then we would not be able
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to draw any conclusion from our observations.
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<p><a name="index-script-3178"></a><a name="index-recording-a-session-script-3179"></a>To collect all this information, you can use a session recording program
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such as <samp><span class="command">script</span></samp>, which is available on many Unix systems.
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Just run your <span class="sc">gdb</span> session inside <samp><span class="command">script</span></samp> and then
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include the <samp><span class="file">typescript</span></samp> file with your bug report.
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<p>Another way to record a <span class="sc">gdb</span> session is to run <span class="sc">gdb</span>
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inside Emacs and then save the entire buffer to a file.
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<li>If you wish to suggest changes to the <span class="sc">gdb</span> source, send us context
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diffs. If you even discuss something in the <span class="sc">gdb</span> source, refer to
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it by context, not by line number.
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<p>The line numbers in our development sources will not match those in your
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sources. Your line numbers would convey no useful information to us.
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</ul>
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<p>Here are some things that are not necessary:
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<ul>
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<li>A description of the envelope of the bug.
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<p>Often people who encounter a bug spend a lot of time investigating
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which changes to the input file will make the bug go away and which
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changes will not affect it.
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<p>This is often time consuming and not very useful, because the way we
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will find the bug is by running a single example under the debugger
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with breakpoints, not by pure deduction from a series of examples.
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We recommend that you save your time for something else.
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<p>Of course, if you can find a simpler example to report <em>instead</em>
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of the original one, that is a convenience for us. Errors in the
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output will be easier to spot, running under the debugger will take
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less time, and so on.
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<p>However, simplification is not vital; if you do not want to do this,
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report the bug anyway and send us the entire test case you used.
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<li>A patch for the bug.
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<p>A patch for the bug does help us if it is a good one. But do not omit
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the necessary information, such as the test case, on the assumption that
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a patch is all we need. We might see problems with your patch and decide
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to fix the problem another way, or we might not understand it at all.
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<p>Sometimes with a program as complicated as <span class="sc">gdb</span> it is very hard to
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construct an example that will make the program follow a certain path
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through the code. If you do not send us the example, we will not be able
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to construct one, so we will not be able to verify that the bug is fixed.
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<p>And if we cannot understand what bug you are trying to fix, or why your
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patch should be an improvement, we will not install it. A test case will
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help us to understand.
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<li>A guess about what the bug is or what it depends on.
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<p>Such guesses are usually wrong. Even we cannot guess right about such
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things without first using the debugger to find the facts.
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</ul>
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